Operational Management Standard ST0385 Level 5

The standard is assessed by an End Point Assessment based on evidence gathered covering the following learning topics and materials:

Business Finance:

• Financial forecasting
• Budgeting
• Cost/benefit analysis

Leading People:

• Leadership styles
• Coaching and mentoring
• Motivating and improving performance
• Organisational cultures and diversity

Personal effectiveness:

• Communication and active listening
• Self- awareness
• Management of self
• Time management
• Decision making
• Organisational values
• Problem solving

Qualifications:

At the end of the programme successful apprentices will be awarded either the Pearson NVQ Diploma level 5 or the BTEC Diploma qualifications at the same level in Management and Leadership.

On completion of this programme, it is hoped that you may have the opportunity to ‘top up’ the qualification to complete a degree in Management through one of our University partners over one further academic year.

Entry requirements:

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher. Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Our programme:

The programme includes a Project which is of vital importance to your role and also benefits the Company for whom Apprentices work. Apprentices will need to keep a journal of their development and learning on a monthly basis. The discussions with the tutor and Assessor (who will visit you regularly at work) will be recorded. Also notes made by the Assessor will be used in your End Point. 

The programme is typically 30 months duration.